Shipping Policy

US Shipping Policy: 
  • Orders over $50 ship for FREE anywhere in the Continental US (after promotional codes and before taxes).
  • Delivery on orders with standard shipping is typically 4-7 business days.
  • Orders under $50 have a flat standard shipping rate of $8.
  • Express and Next Day shipping options are also available at checkout.
  • We ship Monday through Friday. Orders placed over the weekend will ship on Monday (holidays excluded).

Canada Shipping Policy:

  • Canada orders over $80 ship for free. 
  • Delivery on orders with free standard shipping typically takes 6-10 business days, however could be delayed up to 21 days as it is subject to customs delays. 
  • Orders under $80 have a flat standard shipping rate of $18. 
  • Express shipping is also available at checkout.
  • Canada shipments may be subject to duties, taxes, handling costs, and other fees. The customer will be notified of these charges when the shipment arrives in the home country. These charges, in addition to any shipping fees incurred, are the responsibility of the customer and are non-refundable.
  • We ship via USPS.

If you have any questions or comments about your order - drop us a note: hello@itshours.co.

If you created an account you can check your order status anytime after it's placed in the ‘My Orders’ tab. Tracking information will also be emailed to you when the order ships.